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Ashley Wagers, CPhT, CSPT
Lead Pharmacy Technician
Asked a question 2 months ago

I did my training for TPV with NPTA. On the quiz at the end of the training it had scripts that I could not zoom in on and had handwriting that was illegible. When answering the questions, specially the handwriting ones, there was not an option to say I would get clarification from Dr. I was wondering if the PTCB test will be similar. Is there a zoom option? Are there scripts that are illegible?

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Christopher S. Moore
Oncology & Inpatient - BS, AS, AA, CPhT-Adv, CSPT, NREMT-R

I did not take the TPV course with NPTA myself, but I would assume that you likely ran into a glitch of some sort.  That being said, the script-illegibility problem itself is an excellent example of a realistic situation a pharmacy staff member could face with the verification practice.

The PTCB TPV exam did not (& I believe does not currently) have any illegibility-related problems other than if an image of the "product" is not clear.  The exam is geared toward your ability to check the actual product(s) against the order, not clarify the validity or such of the order itself.  There was (is) a zoom-tool available for all questions.

You could always contact NPTA to ask and too notify them of the possible glitch:

https://cphttrainingcenter.com/p/support13

https://npta.zendesk.com/hc/en-us/requests/new13