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Kendal Parker Noe
Medication History Specialist, Cpht
Asked a question 24 days ago

I submitted my application/payment for the Medication History Certificate on 8/16/20. (Pathway 2 with 5+ Yrs as Medication Hx Specialist) I haven’t received a single email since my payment or any information about scheduling my exam. When logged in under my Credentials Center and clicking on the MedHx tab, it states that I am not eligible. Curious if this is a normal delay/process once an application has been submitted or if there may be additional confusion?

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Charlie Helsel
Medication Access Coordinator

I had the email to take exam within 24 hours. I would see if you can call someone. 

Jennifer Quinn
Certified Pharmacy Technician

I would definitely call them. That doesn’t seem right.

Christopher S. Moore
Oncology & Inpatient - BS, AS, AA, CPhT, CSPT, NREMT-R

I would make sure to look under this section of your account:

https://portal.ptcb.org/Certification/CertificateManagement.aspx13

If you are unable to proceed with scheduling your exam from there, then definitely contact P.T.C.B. for further explanation or possible-error resolution:

https://www.ptcb.org/contact10

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